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The Excite mail system still sucks.

17 Jul

A week in, and Excite hasn’t really made any changes.  They still have us locked into a horridly slow bloated interface, with unintuitive controls.  Many have been complaining that there’s nowhere to leave feedback.  Here’s a link to leave your feedback on exactly why the new Excite e-mail system sucks.  Now, whether or not they actually read or heed the feedback will remain to be seen.

Feedback

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79 Comments

Posted by on July 17, 2008 in internet

 

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79 responses to “The Excite mail system still sucks.

  1. Lee

    July 23, 2008 at 3:22 pm

    The new e-mail platform is so horribly designed and flawed that they should probably revert to the old platform until they can release a ‘successful’ version.

    I will boycott all other brands by IAC until it is resolved.

     
  2. Diane McDonald

    July 23, 2008 at 3:26 pm

    I do not like the new system.

     
  3. jean

    July 23, 2008 at 5:16 pm

    when i try to load up preferences it won’t load, among a ton of other problems. this new email SUCKS!!!! bring back the old excite mail.

     
  4. Robert Smith

    July 23, 2008 at 5:49 pm

    I agree with what everyone is saying. I have been with excite for more than 10 years and they need to bring back the old system. The amount of spam has gone out of sight. Does anyone know how to talk or make contact with excite “CUSTOMER SUPPORT”????

     
  5. Larry Rosales

    July 24, 2008 at 3:50 pm

    I lose my whole address book in the “upgrade.” All Excite is doing is saying they are working on it.

    Bastards.

     
  6. Harold

    July 25, 2008 at 10:12 am

    AFTER YOU FIRE THE DESIGNER OF THIS WEB SITE, GO BACK
    TO THE OLD ONE. THIS ONE IS BAD.

     
  7. Incensed

    July 25, 2008 at 10:44 am

    The new email system is able to ram new adverts in your face at breathtaking speeds but the handling of email operations is sluggish and unstable. I am truly worried that this spells the end of my excite address. I am in the process of changing everything to a new gmail account.

    What really irks me is the fact that I recently paid to upgrade to an excite Gold Account which should have provided pop access, faster service and NO ADVERTS. Patiently waiting on the first class action to get rolling……

     
  8. Maggie

    July 25, 2008 at 7:52 pm

    My new email add. says it all.
    Fortunately I had signed up for a gmail account before
    this all came down.
    That’s right — it’s all about the advertising.
    Trouble is, I can’t even get my old contacts’ email
    adds of the d___n site!

     
  9. William Booker

    July 26, 2008 at 11:49 am

    You have lost some material I had saved.
    I no longer get the full e-mail, with the “new excit”
    I only get a line at a time. I need the fill page and
    also the websites that was saved. If I stay in excite,
    bring back the old systmn that we all liked.

    William

     
  10. Robin Wilson

    July 26, 2008 at 12:49 pm

    I HATE the new Excite email. IT SUCKS!!!!! There is NOTHING about it that is even okay. It takes too much time to load or even open an email. SUCKS, I TELL YA, SUCKS!!!

    Robin

     
  11. Gabriel

    July 27, 2008 at 2:49 am

    I can’t even check the new mails. It really does suck!

     
  12. The Steve

    July 27, 2008 at 4:29 pm

     
  13. James Moomau

    July 27, 2008 at 7:37 pm

    I gave up my excite email to for all the reasons above. Couldn’t move addresses….nothing worked right. I contacted customer service….just responses to check this and that and to no avail. The new program is rotten from the word go.

     
  14. Otto

    July 28, 2008 at 11:24 am

    I was very unhappy to lose the financial section from the excite main page, now it’s even worse with the new email. It takes much longer to upload, and is very unreliable (sometimes for no apparent reason the pop-up windows do not open). It does not show images that people send me as good as the older site. and I totally HATE that I can not see all of my emails all at once.
    PLEASE, excite people, give me an option to revert back to the old version (I don’t care about the new larger size).

     
  15. Ron Bruschi

    July 29, 2008 at 11:54 am

    After all these years of using my excite e-mail now i can’t even access it. I am
    not very computer skilled and this was the best e-mail I found to use. Now you’ve changed it for what ever reason and I can’t even get in to read my e-mail. You’ve forced me to find a new e-mail vendor. Thanks for nothing!!!!!

     
  16. Charlotte Wales

    July 30, 2008 at 10:15 am

    I am FURIOUS about this change!! It is slow, cumbersome, and totally unacceptable. I have written them several times, with no real reply except a “form” sort of response. I’m trying to move my emails and addresses to a new account, and they have not even helped me with that (big surprise!). I can’t even locate my folders, that like you, have much of my life and business in them, as Excite was my main account! What can we do to make them respond to our requests, and do the right thing? Thanks for your time – Charlotte

     
  17. Roy

    July 31, 2008 at 5:21 pm

    A concrete step to fix this mess (from one who works in a successful internet company):

    The advertising dollar is power. Free users are a nice to have, but only insofar as they attract more ad $$$.

    One MUST action to take (and I think it will be devestating) is to write to Excite’s on-site advertsiers and/or sponsored links, and let them know that you are sorry but, as long as Excite insists on this insulting form of e-mail, you must insist that you can not visit that advertiser’s site or purchase its products, and that you will actively encourange others from doing the same.

    Here is an e-mail I sent today to Dear Inventnow.org:

    It has come to my attention that you advertise on excite.com. As you may be aware, Excite recently “upgraded” its e-mail interface in a partnership with Blue Tie. This new e-mail interface — totally unrquested by Excite’s preiviously loyal customer base — has infuriated Excite e-mail users, resulting in lost files, ponderously slow page opening times, and arrogant and dismissive “form-letter” responses from the site. But don’t take my word for it — google “excite e-mail” and get a sense of excite user’s reactions.

    Exite is a compamy we know longer wish to do businesss with. The fact that you continue to advertise on excite shows a disregard for the very customers you should be trying to attract. I will not visit InventNow going forward, and I will advise my colleagues, workmates, and friends to likewise refrain from doing so, until Excite has restored its prior email service.

    Sincerely,

    Roy Matlack
    Former excite mail user
    roymatlack@yahoo.com

    Now, Ecite users, I’ve done it. And you can two. Plus, you get to vent AND make a differrence.

    Oh, and did I metion that Blue Tie bites?

     
  18. James Allen

    August 2, 2008 at 9:43 pm

    Had been using Excite mail for many years – many important emails are stored in my Excite mail account. I am very frustrated & disappointed that I am unable to access all of my important emails. Excite does not have any Customer Service to whom one can contact to complain about this problem. Their FAQ solutions are not worth a hill of beans. I will never again trust Excite mail with any more important emails. Thanks for this opportunity to vent – I am “Mad as Hell” about how Excite just went “off the air” without any advance notice to allow us to transfer or print our important emails before they went off the air. James Allen (jamesal2@excite.com)

     
  19. Julie Pagliarulo

    August 4, 2008 at 11:45 am

    Ya, ah….it’s pretty awful this new email thing they decided to use instead of the old format. I’m outa there!

    Excite’s site was causing problems on my system anyway…..

    Julie

     
  20. KC

    August 5, 2008 at 11:58 am

    I can see a class action lawsuit on the horizon for these idiots. I have been unable to access my inbox for weeks now!!! It just stays stuck in loading. The only thing I have access to is my calendar and contacts. Does anyone know why the inbox won’t load? When you talk to Blue Tie, they just reroute you over to the Excite feedback line where you can only leave a voicemail. Now, what good is that supposed to do?

    I think I will follow suggestions from others and start sending emails to their advertisers to let them know I will no longer visit their websites either if they continue to do business with Excite.

     
  21. elronds_pet01 (my excite name)

    August 5, 2008 at 10:14 pm

    Excite’s new layout raped my computer’s virtual memory. D':

     
  22. Kingsley Collins

    August 7, 2008 at 4:25 am

    Let’s just hope that the Excite nerds are reading comments posted here.

    I’ve had the Excite mail facility since 1996. Pretty good in the early days. Shithouse recently (not being able to connect, slow to load, messages not arriving for days sometimes after they’ve been sent to me).

    While it’s easy to say “ah well, it’s a freebie, so why not just go to another email address”, that’s nonsense. Excite is making money from the whole deal – through advertising. In any case, I don’t feel like having to notify every person on the planet of my changed address!

    Jeez, have some loyalty to those who have stayed with you, Excite! Just get it right.

     
  23. hank

    August 7, 2008 at 5:16 pm

    I’ve been using excite mail since 1996/1997 and haven’t really been impressed by them.

    Anyway, it is convenient to use an old address so I kept to Excite for all this time. My friend have it, I use it to log in to accounts all over cyberspace etc.

    UNTIL TODAY

    I filled out the feed-back form you have as a link and to my surprise MY ACCOUNT WAS CANCELLED by Excite just two hours later.

    They (who ever they are – you just don’t know) said I haven’t used my account during the last 90 days, but I actually use it everyday – today as well.

    So, a large part of my e-life is gone forever (since they don’t have an easy way to download oyur old mail in bulk e.g. as zipped archives).

    What powers do we have as users of ‘free services’ after ten years of looking at ads on their site? There isn’t even ways of contacting ‘them’ !!! No mail address, no telephone number, nothing.

    I give up and hope my friends will understand why I don’t reply to their e-mail.

    I’m sad and angry, to say the least

     
  24. fred

    August 8, 2008 at 6:20 am

    Wow, me too – I’ve been using my excite email for 10 years, and go the same ‘cancelled’ notice as above!! WTF?

     
  25. Les

    August 8, 2008 at 9:55 pm

    To those of you like me that have been with Excite since the late 90’s, you must understand that Excite was sold to another entity after it closed down it’s ISP service and Hurst pulled out! I have not been happy since the sell out! Now it’s even worse! To much spam and junk on my computer! If I can get back into the program, I will copy some of my docs and leave the scene!

     
  26. Kingsley Collins

    August 10, 2008 at 6:04 am

    Excite seems to now be SO STUFFED that – after three days – it has “bounced” emails that I sent to the “Help” address to inform them of problems.

    What’s next? A “Help with Help” address for people who can’t get through to “Help”. Useless pricks!

     
  27. fred

    August 11, 2008 at 5:01 am

    looks like I’m back on line – needless to say I’ll be exporting my contact list asap! Any tips on moving messages?

     
  28. Bebop

    August 12, 2008 at 9:38 am

    I moved off of excite a couple of weeks ago. I’m now happily on gmail, which will grab all my other POP email. My iGoogle page can easily monitor my obfuscated-identify gmail account. I spent an afternoon forwarding all my old stored mail and contacts. It was a PIA, but worth it. I’ve spent the last couple of weeks mopping up email that is still coming to excite.

    I’d been an excite email user for 10 years. Hoping the new owner/management/whatever at excite loses their shirt.

     
  29. TheDude

    August 13, 2008 at 7:02 am

    Agreed, It’s terrible and super slow. The old one was way better.
    Now I can’t even get into my email becasue of some stupid error.

     
  30. Steve

    August 13, 2008 at 7:41 pm

    I can’t get into my Excite mail at all – and no one will respond to my inquiry. I have been a continual user since 1997.

     
  31. hank

    August 14, 2008 at 2:18 am

    I got my lost account back after sending messages across cyberspace. Now I’m eager to make a strategic and controlled retreat, but how.

    I want to download/move/archive my accumulated mail to another service or private hard drive, but I DON’T want to give them cash (subscribe to a Gold membership)

    Anyone got an idea on how to achieve this? In plain terms I want to access the POP service without giving them the pleasure of making a profit out of my misery.

    Please advice me on this matter!

     
  32. Clyde Franklin

    August 14, 2008 at 10:23 am

    I just want to share that I had no success in my attempts to get into my excite email from Microsoft’s IE Explorer ver. 7.0.5730.13 so today I tried my Mozilla Firefox version 2.0.0.12 and got right in.

    From another new Gmial user.

     
  33. John

    August 14, 2008 at 10:24 am

    I paid money, and can’t get a response at all. No pop access, no web access, nothing. I got the same blow off info from Bluetie, although they claim my issue comes from having a “.” in my username. Since I called the main number, supposedly I will get service restored in “a few hours”. I called +1.585.586.2000 to get a real person.
    john

     
  34. DeeBee

    August 15, 2008 at 8:50 am

    A die hard Excite user for 7 years, I am currently in the (painfully slow) process of clearing out all my Excite emails / moving them to my Gmail account as a result of the ‘upgraded’ version.

    Terrible, terrible implementation. I’m a Tech PM – this would never have gone out under my watch.

    I’m guessing they have never done any user centred design, user testing….thinking….

     
  35. BL

    August 18, 2008 at 4:35 pm

    I havent been able to get into my email for almost a week.When I login to my account it takes me to my email, and all it does is says loading and nothing loads.

    I have used excite for years, but I think its about to end. I use excite for my mail email and I cant even get it.

    EXCITE, you have made a major mistake!

     
  36. cecile

    August 18, 2008 at 5:37 pm

    Amen to all of the above! I have happily used Excite mail since 2000. Since the change to the new system I have not been able to receive any new email from anyone through Excite mail. This has been going on for 3 weeks now, maybe four. However, I can see the ads just fine!
    Obviously I am going to give up and move my account, but I think Excite could be doing more to communicate with its customers. I do understand that Bluetie is largely or totally responsible for this fiasco, but Excite could at least put an announcement on their main page with updates about what, if anything, if being done to correct this issue.
    Such a shame, as Excite did have a really good email program.

     
  37. sb

    August 18, 2008 at 5:47 pm

    This new Excite email system is so slow and user unfriendly, it’s unbearable. I’ve been using Excite since 1997 and it was getting worse and worse. My patience is running out.

     
  38. Cheryl in Seattle

    August 18, 2008 at 11:02 pm

    The new Excite email totally sucks. I gave it a try and now am so gone. After 9 years of being only mildly dissatisfied with Excite email they have succeeded in making me completely irate. I’m off to use Yahoo or Gmail or whatever instead of the terrible new Excite email. I once was a premier user and now am a non user.

     
  39. caboboy

    August 19, 2008 at 11:49 am

    Hello Excite advertisers…………I’ll no longer see your ads because I’m gone from this website. TERRIBLE responsiveness to all these complaints and a non working e-mail have forced me to g-mail!

     
  40. mb

    August 22, 2008 at 6:45 pm

    Definately, the new Excite email stinks. My father’s ISP just recently switched to the same system and he hated it too!

    I’ve been with Excite since 1998 and wish they’d go back to the old way.

     
  41. Mark

    August 26, 2008 at 11:39 am

    Well, as a previously satisfied customer of Excite since 1999 I can only agree with all the other comments. I hate having to log in to check emails now, that’s how bad it’s got. I’ve given myself some time to try and get used to it, but in the age of broadband, to go back to dial up download times is just not acceptable! Slow, slow SLOW!!! Cumbersome and just plain user unfriendly. I’ll b looking to switch as soon as I can.

     
  42. BinaryRock

    August 28, 2008 at 1:51 pm

    This ship is sinking fast! My suggestion is to jump on a Gmail lifeboat. This is a horrible move by Excite. At least when Yahoo! switched their email setup, they gave the option to revert to the old version.

    I feel your pain (I must go through the same thing, helping my dad transfer over to a new email account). Use Firefox to get access to your Inboxes (it might take a few minutes of ‘Loading’, but it’ll eventually get there) and start forwarding all of your mail. I don’t know of an easier way to do it. I sure as hell am not paying for a Gold account just to get POP access.

     
  43. rob james

    September 2, 2008 at 11:53 am

    … gone to hotmail after about 10 years.

     
  44. Matu

    September 2, 2008 at 11:25 pm

    Too sad…
    Being an excite user since 1998, my first and only e-mail account.
    But now, 10 years later, by an absolute nonsense move by the Excite Team, i will leave them.
    I choose Excite cause i didnt wanted to b like the rest using an hotmail account, but at least their interface its so much friendly and faster.
    So, painfully… im quiting Excite.
    Thanks for all of those 10 years of service.
    Bye

     
  45. Kirk

    September 3, 2008 at 10:01 am

    I just sent Excite another complaint. My e-mails don’t show up for hours/days. But Maybe I’m doing better than some of the others that have Excite. What are the other choices for e-mail. I was paying a little for this one. Does Microsoft have anything? Hotmail maybe? Or Gmail? I use microsoft office live to maintain my website.

     
  46. Joanne

    September 6, 2008 at 4:55 am

    Yes, the new interface is hideous and my mum, who uses Excite Mail (not for much longer), logged in a couple of days ago and had 300 emails in her inbox trying to sell her Viagara. lol. They had all appeared overnight.

     
  47. Jacob

    September 7, 2008 at 1:40 am

    I have been with excite.com for over 10 years and hate they changed their e-mail system with BLUETIE. It really sucks and is very slow. Sometimes I don’t get e-mail for days. I order things all the time and like to have my confirmations prompt to know if the orders went through right away. I wish they would let us go back to the old e-mail system.

     
  48. David Le

    September 12, 2008 at 11:53 am

    I just sent BlueTie CEO my comment.
    That Company did the Excite email conversion.
    ================
    —–Original Message—–
    From: “David N. Le” [david.le@excite.com]
    Date: 09/12/2008 09:43
    To: david@bluetie.com
    Subject: Re: Excite Email Comments

    Hello David,

    Ever since you guys converted to Web mail, it went from “bad” to “worse”. Retrieving/Read/Reply new email is so
    so slow, I just click on Inbox, go get a drink then come back and pray it comes up by then. Retrieving archive email
    from My Folders is worse, it takes forever. Can’t you guys do something about it? I’m Enterprise Messaging Manager
    for a Fortune 100 Company. If this Email Team was to work for me at my company, they would be out in the street selling hot dogs by now. Did you guys even do a POC or RFC before rolling out live? Your email conversion project is a total failure.

    So frustrating that I have to say it sucks really bad!!!

    Btw, just trying to send this email took 3 attempts and more than 10 minutes.

    David

     
  49. Conrad

    September 15, 2008 at 6:34 pm

    Found this page trying to google to find out why Excite Mail is sucking so much. I hated the new interface and now I’m blocked from getting in at all!

    Loyal excite mail user for 9 years, I’m jumping ship to google.

    How could excite do this? By now they must surely see the drop in their traffic.

     
  50. nevo

    September 16, 2008 at 1:10 am

    the new email sucks. if the idea was to make more money on adds and drive away customer, well then, job well done.

    i’ve used excite for a numbr of years now. i think i will use it only for junk mail i may receive. the mail upgrade is wothless.

     
  51. Carolyn

    September 19, 2008 at 9:48 pm

    The new email is a travesty. All my old emails were lost and there is no where to go for help. I had pictures I was saving and important other stuff. How is it possible for a company to do this?
    And the new email is just impoaaible and getting worse not better. There is no one even attempting to help – no way to reach customer service, no admin to write to. What a complete travesty – only thing is I see I am in good company.

     
  52. Waller

    September 20, 2008 at 9:01 am

    I have also been with excite for over 10 years, but the new version is SOOOOOOOOOOOOOO BAD that I am going with Yahoo. At least for now because Excite SUCKS right now!

     
  53. m98cox

    September 22, 2008 at 2:15 pm

    Bye excite…used your service for 10 years, but, can’t stand it….

     
  54. Ann Chambers

    September 29, 2008 at 12:12 pm

    I have had an excite account for years and loved it. The new “upgrade” was terrible. But I was willing to continue giving it a chance – after all, people are notorious for their unwillingness to accept change (myself included). However, it’s gone from a slow, bloated, unintuitive interface that has started losing incoming messages, to one I cannot even log-in to with any reliability. Excite Team: You’ve screwed up with this one!!

     
  55. zimi

    October 3, 2008 at 8:26 pm

    excite account user for some 8yrs.

    i’m just about to sign up to gmail as my primary account. whenever it is that i’m able to get into my excite account-it’s been several days and counting now- i shall be migrating to a more reliable email service, tout de suite!

    what an absolute fuck up, excite!

     
  56. Jammy

    October 7, 2008 at 9:24 pm

    Just wanted to comment too:
    I originally signed up to ExciteMail because I followed the news of the few guys who started Excite, against the popular alternatives of Hotmail and Yahoo.

    Since then I’ve had free accounts with a huge number of differing email providers, secure email, paid-for email, and eventually, I found the best email provider of all, was myself. I simply bought a domain name, added a hosting package from a hosting company with a proven track record (plug: UnitedHosting UK) and used that as my main email address.

    Even if I need to change the hosting, I still have all my email in an open format, and my address won’t change.

    The new changes at Excite make it truly horrendous to use, and there are far better web-email applications available that Excite could have chosen.

    I am currently in the middle of moving the email of my relatives away from Excite to either Gmail or my hosting. It’s the end of Excite for me.

     
  57. Elaine

    October 13, 2008 at 10:33 pm

    The Excite team must be planning to take a major loss and fold up because they could not possibly believe anyone would put up with such SHIT for so long!!!How could they run this crappy site and expect any customers?? Maybe they are looking for tax writeoffs when they’re left with no users or ads. Amazing how they could ruin a perfectly ok site with that tortously slow , insanely difficult, totally ineffectual, STUPID interface.All they have done is infuriate everyone to no end and try to sooth us wild beasts with the same bullshit form letters.After ten years I HATE THEM!!!!!!!!!!!!!!!!!!!!! Hello google!

     
  58. gentlemanbeggar

    October 14, 2008 at 9:17 am

    You’re getting form letters?

     
  59. Jeff W.

    October 16, 2008 at 2:53 pm

    I agree with everyone and I’m so pleased to hear that I’m not the only one who can’t stand the new Excite. It became so bad that I can barely open mail. After 8 years I just switched my Excite account to a Gmail account and never looked back. It’s unbelievable to me that they haven’t addressed all the complaints!!!

     
  60. Lou

    October 16, 2008 at 2:57 pm

    I agree, the “NEW” Excite mail interface is the worst I have ever seen. I wrote to Excite and they told me to upgrade my computer and the problems will go away. Sorry to say, it is “NOT” my computer but the Excite interface that is slow….real slow.
    Yes, I too now have a G-mail account, if I could only find a way to forward my mail till all of my friends get my new address, as I have been on Excite mail since its inception. Good bye to Excite for me and to all I write to that had it.
    Lou

     
  61. NSOH CLEMENT

    October 31, 2008 at 5:28 am

    I agree, the “NEW” Excite mail interface is the worst I have ever seen. I wrote to Excite and they told me to upgrade my computer and the problems will go away. Sorry to say, it is “NOT” my computer but the Excite interface that is slow….real slow.
    i can not excess my email address

     
  62. jatcwnorth

    November 14, 2008 at 6:30 pm

    since the new E-mail started I havn’t been able to use my excite mail because I,m still getting on line by dial up, and my computer isn’t fast enuff to load .
    I really liked the old E-mail I had with excite, but they said that we will never get it back. Oh yah I really hate the new Excite E-mail I think it sucks too. Why did they ru-en it. the person that came up with this new E-mail should be fired. the person has to be family.

     
  63. Jeff W.

    November 20, 2008 at 12:13 pm

    Yeah, the new Excite is a travisty. I no longer use it at all and I can only imagine that my old account is now filled with spam that will never be opened (and I couldn’t open it if I wanted to). I love GMAIL and recommend that everyone switch.

     
  64. Dennis

    November 24, 2008 at 8:04 pm

    Everything about the new email site just blows and it blows bad

     
  65. Clifton Shepherd

    December 11, 2008 at 10:49 pm

    The new Excite email system has not improved at all and after all of these months of user complaints they have not addressed this issue one bit.
    Obviously, they do not care what we think or what we want. If we all stop using their service, then they will see the problem, not until it hits their income will it be resolved. I suggest we all just cancel our accounts until it is resolved and boycott all of their other sites as well!!!

     
  66. Clifton Shepherd

    December 11, 2008 at 10:50 pm

    I have been switching all of my accounts to Google(Gmail) and I thing we all should!!
    Excite needs to get on the ball fast before they lose the game!

     
  67. Jack

    January 5, 2009 at 4:26 am

    Clifton ,mate..they lose THE game all ready.For me personally C.S ,excite suck!.I will tell U interesting story Cliff .My email box just gone ,just like that,what should I do now??All my contacts ,all data,few good years of my life is GONE.I still have a hope, to get my priceless DATA back,even now -3rd weekend without email box access.I still believe ..But what if Im wrong?,what then?..Write several letter to our brilliant excite C.Support?? Go to small court ??Waste more of my time ? Sometimes I really hate everything.That or another way -I have been kicked in the ass by excite.UK ,so now ,because there is no action without reaction Ill kick them back with regards in the balls.Caution everybody .Excite.co.uk SUUUUUUCK

     
  68. Cornelius Futz

    March 21, 2009 at 5:41 am

    I’ve been using it even longer. When I sign up for a newspaper account or something, and am supposed to get a response to click on to verify it, it takes like a day to get to my mailbox. What iz up with dat? It’s f’d.

     
  69. Ram Echambadi

    March 28, 2009 at 8:50 pm

    The old excite mail was pretty decent. It had a simple interface, was pretty fast and looked neat. The new one is incredibly slow. The obvious reason why excite did this is to bring about a similar interface to that of yahoo. May I say, yahoo’s new style is not great either?

    I don’t know what’s up with all e-mail services bringing about new interfaces similar to that of Yahoo! Gmail and AOL are the only ones who have left it simple. Hotmail made the drastic mistake of copying yahoo’s idea and then changed to a new interface now which is a lot better. I hope Excite realizes it was foolhardy to do what it did.

    No one needs one gig storage, no one stores thousands of e-mails in their inboxes. No one normal anyway. So, we really don’t want what Gmail offers – 7 gig. What we need is a simple looking, easy to use free e-mail service with preferably more than 25 meg space or so. Not what we get right now – a slow odd looking interface with gazillion gigabytes space.

     
  70. Kelly

    August 11, 2009 at 6:08 pm

    I would kill to have my old Excite mail back. Instead, I’ve just started moving everything over to Gmail. Excite now takes forever to load, forever to check, and forever just to delete. I despise it, and can’t wait until I don’t need it anymore. Worst attempt at fixing something not broken ever.

     
    • Brian

      August 11, 2009 at 8:34 pm

      Totally agree. Slowly migrating to other accounts.

       
  71. Brian

    August 11, 2009 at 8:32 pm

    I hate excite now. I had an excite account since its inception but now it’s frustrating and brutal. New blitz of ads on every click, unbearable load time to open an email, extremely slow receipt of new emails. It truly SUCKS like a black hole and is only getting worse. Latest today is I’m now unable to log in.

     
  72. Steve

    August 12, 2009 at 7:00 pm

    hey guys, guess what seems to have stopped working all together ?, well when and if they fix it, I’m outta there !!!!!

     
  73. dagrams

    October 18, 2010 at 6:18 am

    Can’t get my mail at all… this sux.. I need those emais

     
  74. Hannah

    October 30, 2010 at 11:20 am

    EXCITE use to be the BEST but it just continues deterioration to the point of driving me crazy. Bring back the old platform of ten years ago, it was not broken. It is a total wreck now!!!! Is anyone listening?????? If you cannot do any better than this you might as well close it DOWN.

     
  75. back cure

    September 12, 2014 at 2:22 am

    Hi, this weekend is nice in favor of me, as this time i am reading this fantastic
    educational piece of writing here at my house.

     

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