Dear Excite/Bluetie Executives,
Please, all I want for Christmas is my old excite mail back. Please, please, please offer us a “lite” version that more closely resembles the old system. This new ajax based version is horrendous. All I want is a simple mail system that loads quickly and efficiently on dial-up. I don’t want, nor do I need an online calendar, PIM or other features. I just want a simple mail client. The old mail client worked. It worked very well. Please, give it back. This attrocity has been carried out long enough. It is clear that you didn’t take the needs of your users into consideration when you made the “upgrade.” Many of us have already made the switch away from excite.com and have started using other mail solutions, and I assure you, none of us are suggesting your service as it stands now, in fact, many of us are actively discouraging others from using excite mail.
Please, all I want for Christmas is my old e-mail system.
A dissatisfied (former) customer.